1. Definitions

The meaning of the following terms when used in these TAQUEEN Terms of Service or any document referred to herein shall be as follows:

"Agreement" means TAQUEEN Terms & Condition of Service.

"TAQUEEN E - TR" , organized under the laws of United Arab Emirates, with an address at Sharjah - P.O.Box: 5796

"TAQUEEN Website" means any of the websites operated by TAQUEEN for the provision of the Service, including, but not limited to Taqueen.ae

"Order" your purchase offer of a product through services.

"Service" means TAQUEEN , the online service operated via the TAQUEEN Website.

"Web" means the public internet.

"You" means you, the end user of the Service. Wherever applicable “Your" shall be construed accordingly.


  1. Introduction

These terms and conditions govern your access to and use of the website Taqueen.ae and its related sub-domains, sites, services and tools (the "Site"). By accepting these terms and conditions (including the linked information herein), and by using the Site, you agree to comply with these terms and conditions with Taqueen.ae in relation to your use of the Site (the "User Agreement"). This User Agreement is effective upon acceptance. Should you disagree to be bound by this User Agreement please refrain from accessing, registering with or using this Site.

Prior to becoming or continuing as a member of the Site, you must read, agree with and accept this User Agreement and Taqueen.ae's Privacy Policy (the "Privacy Policy"). You should read this User Agreement and the Privacy Policy and access and read all further linked information referred to in this User Agreement, as such information contains further terms and conditions that apply to you as a user of Taqueen.ae. Such linked information including but not limited to the Privacy Policy is hereby incorporated by reference into this User Agreement.

  1. Eligibility for Membership

Taqueen.ae wishes to ensure its members are able to form legally binding contracts; so membership of the Site is available to persons of 18 years of age and over. You represent that you are 18 years of age or over the age of 18 years before you become a member of the Site. Without prejudice to any other rights and remedies of Taqueen.ae under this User Agreement or at law, Taqueen.ae reserves the right to limit or withdraw access to the Site or the membership of any person if Taqueen.ae believes that person is under the age of 18 years. The Site is not available to persons whose membership has been suspended or withdrawn by Taqueen.ae. No person may register as a member of the Site more than once.



  1. Your Account and Registration Obligations

When you register as a member of the Site you have been or will be required to provide certain information and register a username and password for use on this Site.

On becoming a member of the Site, you agree that you are responsible for maintaining the confidentiality of and restricting access to and use of, your account and password, and accept responsibility for all activities that occur under your account and password. You agree to immediately notify Taqueen.ae of any unauthorized use of your password or account or any other breach of security. In no event will Taqueen.ae be liable for any direct, indirect or consequential loss or loss of profits, goodwill or damage whatsoever resulting from the disclosure of your username and/or password. You agree to reimburse Taqueen.ae for any improper, unauthorized or illegal use of your account by you or by any person obtaining access to the Site, services or otherwise by using your designated username and password, whether or not you authorized such access.

  • You will provide true, accurate, current and complete information about yourself as prompted by Taqueen.ae's registration form (the "Create an Account").
  • You will maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete or if Taqueen.aehas reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this User Agreement, without prejudice to any other rights and remedies of Taqueen.ae under this User Agreement or at law, Taqueen.ae has the right to indefinitely suspend, limit or withdraw your access to the Site and/or your membership of the Site.


You acknowledge and agree that if you do not adhere to the above, Taqueen.ae without liability may limit, suspend or withdraw your access to the Site and/or your membership of the Site. We also reserve the right to cancel unconfirmed / unverified accounts or accounts that have been inactive for a long time.


  1. Amendments to this User Agreement

You acknowledge and agree that Taqueen.ae shall endeavor to give you notice for any amendment to this User Agreement that materially increases your obligations or decreases your rights under the User Agreement ("Substantial Amendment") in accordance with the terms of this User Agreement. You acknowledge and agree that Taqueen.ae at its sole discretion and without liability may make amendments that are not Substantial Amendments without your further specific agreement at any time with immediate effect by posting a notice of the amendment on the Site.


  1. Fees and Services

Taqueen.ae Site is an online platform allowing for the purchase of items by you. TAQUEEN is not an auction site or a bank and does not offer auction and banking services.

Membership on the Site is free. Taqueen.ae does not charge any fee for browsing the Site.

  1. Your Information

You give Taqueen.ae a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to use any information or material, personal or otherwise, that you provide to us in the registration, buying process, in the feedback area or through any e-mail or by way of any other feature or use of the Site for the purposes of operating and promoting the Site in accordance with this User Agreement and the Privacy Policy. You are solely responsible for the Information.


  1. Use of the Site

While using the Site, you will not:

  • post Information or content or list items in an inappropriate category or areas on our Site;
  • post items you do not have a right to link to or include;
  • post items that are concurrently listed for sale on a website other than the Site;
  • post Information that is (in our sole discretion) false, fraudulent, inaccurate, misleading, libellous, defamatory, slanderous, unlawfully threatening or would be reasonably considered to constitute harassment;
  • post comments, questions or answers that are not factual in nature including without limitation make any racist comments, use profanity, abuse another user, disrespect another's culture or make any other derogatory or inappropriate comments;
  • post counterfeit or stolen items;
  • post Information or items which infringe any third party's intellectual property rights, other proprietary rights or right to privacy;
  • post obscene Information or content, including but not limited to pornography or any representation which may (in our sole discretion) be considered indecent;
  • post Information or content which may (in our sole discretion) constitute offensive or critical political content or content that is contrary to the public interest;
  • post any Information or content or list items which may (in our sole discretion) be considered culturally or religiously offensive in any way;
  • post any Information or content or list items which (in our sole discretion) may not be considered to be in compliance with general Islamic Shariah law, rules, morals, values, ethics and traditions;
  • post Information or content or list items which may (in our sole discretion) threaten national security;
  • post Information or content or list items which may (in our sole discretion) constitute or be considered to promote gambling;
  • use "keyword spamming" in listing items for sale (when you place brand names or other inappropriate keywords in a title or description for the purpose of gaining attention or diverting members to a listing);
  • manipulate or attempt to manipulate the Site in any way including the prices of any item or services on the Site (either alone or in conjunction with other users);
  • circumvent or manipulate our fee structure, the billing process, or fees owed to Taqueen.ae;
  • take any action that may undermine the Site's feedback and ratings systems (including but not limited to the display, import or export of feedback information off the Site or use of such information for purposes unrelated to Taqueen.ae);
  • transfer your Site account (including feedback) and username to another party without our consent;
  • distribute or post spam, unsolicited or bulk electronic communications, chain letters, or pyramid schemes;
  • distribute viruses, Trojan horses, worms, time bombs, cancelbots, Easter eggs or other computer programming technologies that may harm the Site, or the interests or property of the Site's users;
  • create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers;
  • take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure;
  • interfere or attempt to interfere with the proper working of the Site;
  • attempt to take over another user's account or carry out any hacking or phishing of the Site or user accounts and related features;
  • export or re-export any Site tools except in compliance with the export control laws of any relevant jurisdictions;
  • copy, modify, or distribute any content from the Site or otherwise infringe the Site's copyright material and/or trademarks in any way;
  • violate any laws, rules, regulations, guidelines, third party rights or our policies;
  • abuse Taqueen.ae's Shipping Policy , Listing Policy , or any of Taqueen.ae's other policies or terms and conditions posted on the Site from time to time;
  • directly or indirectly, offer, attempt to offer, trade in, attempt to trade in, or include descriptions orlinks to any of the following items:

o    securities, including shares, bonds, debentures, or any other financial instruments or assets of any description;

o    living or dead creatures and/or the whole or any part of any animal which has been kept or preserved by any means whether artificial or natural including rugs, skins, specimens of animals, antlers, horns, hair, feathers, nails, teeth, musk, eggs, nests, other animal products of any description the sale and purchase of which is prevented or restricted in any manner by applicable laws;

o    weapons of any description;

o    liquor, tobacco products, drugs, psychotropic substances, narcotics, intoxicants of any description, medicines, palliative/curative substances;

o    religious items, including books, artifacts, etc. of any description or any other such item which is likely to affect the religious sentiments of any person;

o    antiquities and art treasures as defined in applicable laws pertaining to antiquities and national treasures;

o    used cellular phone SIM Cards, except if the transaction is in accordance with the local operators' rules pertaining to transfer of ownership of the same;

o    items that to your knowledge are defective, fake, damaged, false or misleading or that may through normal use harm another Site user's interest or health;

o    any items identical to other items you have up for auction but which are priced lower than your other items' price, the reserve price of such other item / minimum bid amount;

o    fresh food;

o    non-transferable vouchers; and chemicals.

You undertake, represent and warrant that:

  • you are 18 years of age or over the age of 18 years;
  • you will inform Taqueen.aeof any postings, items or transactions which appear to be in violation of this User Agreement;
  • you shall comply with all applicable domestic and international laws and regulations regarding and relating to your use of the Site;



  1. Copyright

All content included on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property and copyright work of either Taqueen.ae, its users, its content suppliers or its licensors and is protected by copyright, trademarks, patents or other intellectual property rights and laws. The compilation of the content on the Site is the exclusive property and copyright of Taqueen.ae and is protected by copyright, trademarks, patents or other intellectual property rights and laws.



  1. Abusing Taqueen.ae

If there is any violations of this User Agreement to Taqueen.ae please report problems. Please notify Taqueen.ae, if you believe that your intellectual property rights are been violated. Without prejudice to any other rights and remedies of Taqueen.ae under this User Agreement or at law, Taqueen.ae may limit, suspend or withdraw a user's access to the Site and/or a user's membership of the Site or remove hosted content. Also Taqueen.ae can choose to take other technical and/or legal steps against users who create problems or possible legal liabilities of any kind, who infringe the intellectual property rights or who act inconsistently with this User Agreement or our policies.




  1. Privacy

Taqueen.ae shall take measures to safeguard against unauthorised access to your personally information and to store your personally identifiable information in safety. However, the Internet is not a secure medium and the privacy of your personal information is not guaranteed. Taqueen.ae has no control over the practices of third parties (e.g. website links to this Site or third parties who misrepresent themselves as you or someone else). You agree that Taqueen.ae may process your personal information that you provide to it for the purposes of providing the services on Taqueen.ae and for sending marketing communications to you, and that the Privacy Policy of this Site governs our collection, processing, use and any transfer of your personally identifiable information.


  1. Breach of User Agreement

Without prejudice to any other rights and remedies of Taqueen.ae under this User Agreement or at law or otherwise, Taqueen.ae may immediately and without liability: limit your activity, remove, temporarily / indefinitely suspend, limit or withdraw your membership, and/or limit or withdraw your access to the Site:

  • If this User Agreement is breached by you;
  • If any information provided by you to Taqueen.aeis not verifiable or authentic; or
  • If Taqueen.aein its sole discretion believes, your actions may cause legal liability for you, or Taqueen.ae.


Taqueen.ae may at any time at its sole discretion reinstate suspended users. No user who has been indefinitely suspended shall attempt to register with Taqueen.ae or use the Site in any manner whatsoever until such time that such user is reinstated by Taqueen.ae.  Notwithstanding the foregoing, if you breach this User Agreement Taqueen.ae reserves the right to recover any amounts due and owing by you to Taqueen.ae or any losses and damages caused by you to Taqueen.ae and to take such steps including legal action and/or the initiation of criminal proceedings against you as Taqueen.ae in its sole discretion deems necessary. Our failure to act with respect to a breach by you or others does not constitute a waiver of Taqueen.ae's right to take any actions with respect to that, or subsequent or similar breaches. Taqueen.ae does not guarantee that it will take action against all breaches that there may be of this User Agreement.


  1. Buying

All purchases on the Site are a commitment by you to complete the purchase of the item which you have purchased. If you purchase any item the following priority parameters are applied by Taqueen.ae:

You agree not to test the Site with false purchases, nor to use a false name, other false personal information or use an unauthorised or known invalid credit card to Purchase. Without prejudice to the rights and remedies available to Taqueen.ae under this User Agreement or at law, Taqueen.ae may take such steps as it deems appropriate or necessary including taking legal action against users who intentionally enter erroneous, fictitious or fraudulent Purchases.



  1. Withdrawal of Access and/or Membership

Without prejudice to any other rights and remedies of Taqueen.ae under this User Agreement or at law or otherwise, Taqueen.ae may limit, suspend or withdraw your membership and / or your access to the Site at any time, without notice, for any reason, including without limitation, breach of this User Agreement.


  1. Limitation of Liabilities

Upto the extent permitted by law, Taqueen.ae, its officers, employees, agents, affiliates and suppliers shall not be liable for any loss or damage whatsoever whether direct, indirect, incidental, special, consequential or exemplary, including but not limited to, losses or damages for loss of profits, goodwill, business, opportunity, data or other intangible losses arising out of or in connection with your use of the Site, its services or this User Agreement (however arising, including negligence or otherwise and whether or not Taqueen.ae has been advised of the possibility of such losses or damages).

If you are not satisfied with the Site or any content or materials on it, your sole exclusive remedy is to discontinue your use of it. Further, you agree that any unauthorized use of the Site and its services as a result of your negligent act or omission would result in irreparable injury to Taqueen.ae and Taqueen.ae shall treat any such unauthorized use as subject to the terms and conditions of this User Agreement.


  1. Indemnity

You indemnify and hold Taqueen.ae and its affiliates, officers, employees, agents and suppliers harmless from any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), howsoever suffered or incurred due to or arising out of your breach of this User Agreement, or your violation of any law or the rights of a third party.


  1. Relationship and Notice

No provisions of this User Agreement shall be deemed to constitute a partnership or agency between you and Taqueen.ae and you shall have no authority to bind Taqueen.ae in any manner whatsoever.

Except as explicitly stated otherwise, any notices to Taqueen.ae from you shall be given by you by email to Taqueen.ae with a physical copy sent to us by mail or courier, such notice deemed given on confirmation of its receipt to you by Taqueen.ae by return email. Any notices to you from Taqueen.ae shall be given by notices posted on the Site or by email to the email address you provide to us during the registration process and shall be deemed to be received by you 48 hours after any such email is sent. Alternatively, we may give you notice by mail or prepaid shipping to the address provided to us during the registration process. In such case, notice shall be deemed given 7 days after the date of mailing.


  1. Disputes

Should any dispute, claim, controversy or difference  arises out of or in connection with or in relation to this User Agreement, including (without limitation) any question regarding the formation, existence, scope, performance, interpretation, validity or termination of this User Agreement or any question regarding the legal relationships established by this User Agreement or the consequences of its nullity, then the parties shall first attempt amicably to settle the Dispute through good-faith negotiations over a period of thirty (30) calendar days commencing on the date that a party first sends to the other party a written notice of the Dispute.

The above said provisions of this clause are without prejudice to the right of Taqueen.ae to seek interim relief at any time from any court of competent jurisdiction.


  1. General

If any clause of this User Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of this User Agreement. This User Agreement (as amended from time to time in accordance with the terms of this User Agreement) sets forth the entire understanding and agreement between you and Taqueen.ae with respect to the subject matter hereof.

Any person not a party to this User Agreement shall have no right to enforce any term of this User Agreement. If this User Agreement is translated into any language other than English, whether on the Site or otherwise, the English text shall prevail.


  1. Governing Law

This User Agreement is governed by, and construed in accordance with, UAE law. This clause will survive any expiry or cancellation of this User Agreement for any reason.


  1. 21. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
  2. 22United Arab of Emirates is our country of domicile.
  3. 23If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. 

The cardholder must retain a copy of transaction records and Merchant policies and rules.